Express delivery

For your convenience: print out this page and use it as a checklist

To the USA:

• order before our morning 9.00 AM and have it the next day at your doorstep
• due to custom regulations loose diamonds and watches are excluded from this service
• price for express shipping and insurance depends from where you live. This will be calculated upon receipt request
• your order and credit card information needs to be in our mornings (GMT+1) at 9.00 am (3.00 am EST) the latest
• in case of problems with authorization of your credit card can we not guarantee this service
• mention in a reply to the order form we will send you, that you need it as express delivery
  (that's why it is important to use our e-store system)
• ONLY WITH ALL CONDITIONS FULFILLED WE CAN GUARANTEE THIS SPECIAL SERVICE

You can order by purchasing directly from our e-store.

• you could also send us a mail with the adin stock number of the item of your desire
• only in case someone else has purchased the same article through the e-store that other person will get priority on that purchase

Payment can be made by credit card only

• if you think we still have your information on file and it is still valid you don't need to send it
• although it is always better to play it save and send us this information again

How to send us your credit card information

Please send it in three different mails

• in the first you write the first 8 digits of your card number
• in the second mail the remaining digits plus the expiry date
• in the third one the secret code from the back of your card.

• it is also possible to fax us the requested information at + +32 3 213 65 06

First-time customers

• it is important to notify your credit card company that you do an overseas purchase with us
• shipping address needs to be the same as the billing address used by the credit card company

In case you buy outside our e-store system you have to supply us with the following information:

• name:
• e-mail:
• street: (no po box address!):
• city:
• state:
• zip code:
• country:
• phone number:

We will bill your credit card in the following manner

• online price per article as mentioned in our e-store
• price for express shipping and insurance depends from where you live and how you want your items packed. This will be calculated upon receipt request.
  More information about shipping and packaging prices can be found here.

Again we would like to emphasize that express delivery (and express resizing) is only valid when all conditions are fulfilled