Credit card payment
Visa, Mastercard, Amex

Secure online credit card payment

Important!

It is important that you notify your credit card company that you do a purchase with us. Usually, as fraud prevention, the credit card companies do not authorize transactions when it seems to be an unusual purchase for the card holder. Therefore it might be wise to contact them before you go through the whole purchasing process and tell them about the purchase you are planning to do. That way you are assured of a smooth procedure.

Because we understand that security is a primary concern with internet credit card transactions, we have gone to great lengths to secure all transactions. Adin.be is registered with Verisign, the leader of digital authentication services for e-commerce.

Adin.be utilizes the latest Secure Socket Layer encryption technology provided by Ogone to protect all your information. This technology allows you to securely send data (i.e. credit card number) to our database with confidence over a secure line for which we have an official Verisign certificate. If you feel uncomfortable about online transactions, we can also provide you with other credit card payment options.

Other credit card payment options

• repeated customer?
• first time customer - shipping address the same as your credit card billing address
• first time customer - shipping address NOT the same as your credit card billing address

*** Repeated customer

• if you think we still have your information on file and it is still valid you don't need to send it
• it will be enough when you reply to our mail and authorize us to bill your credit card for the total mount of this purchase
• in case that we have several cards of you in file, please specify which card you want us to use
• mention in your reply to our mail if you want to use our express delivery service (€25 extra charge above the normal €30 for shipping and insurance)
• in case of express delivery it might be better to play it save and send us your information again

Please send us your credit card information in 3 different mails:

• in the first you write the first 8 digits of your card number
  as subject for this mail you take: "your-user-id"-01
• in the second mail the remaining digits plus the expiry date
  as subject for this mail you take: "your-user-id"-02
• in the third you write the security code that you will find at the backside of your card
  as subject for this mail you take: "your-user-id"-03

• it is also possible to fax us the requested information at +32 3 213 65 06. the '+' in the fax number stands for the number you have to dial to get abroad. in most countries this is 00 in the USA it is 011
• in case you choose for express delivery and we encounter problems getting an authorization for your card, it is possible we'll call you; this might be in your night time

*** First time customer
shipping address the same as your credit card billing address

• it is important that you notify your credit card company that you do a purchase with us

Please send us your credit card information in 3 different mails:

• in the first you write the first 8 digits of your card number
  as subject for this mail you take: "your-user-id"-01
• in the second mail the remaining digits plus the expiry date
  as subject for this mail you take: "your-user-id"-02
• in the third you write the security code that you will find at the backside of your card
  as subject for this mail you take: "your-user-id"-03

• it is also possible to fax us the requested information at +32 3 213 65 06; the '+' in the fax number stands for the number you have to dial to get abroad; in most countries this is 00 in the USA it is 011
• plus reply to our mail and authorize us to bill your credit card for the total mount of this purchase
• mention in your reply to our mail if you want to use our express delivery service (€25 extra charge above the normal €30 for shipping and insurance)
• in case you choose for express delivery and we encounter problems getting an authorization for your card, it is possible we'll call you; this might be in your night time

*** First time customer
shipping address NOT the same as your credit card billing address

• in this case we would like to receive a reply from our mail to you (as e-mail or fax +32 3 213 65 06) together with a clearly readable scan or xerox of both sides of your valid id and your credit card
• when you choose to fax us, please be so kind to let us know by mail that you have done so; (the '+' in the fax number stands for the number you have to dial to get abroad; in most countries this is 00 in the USA it is 011)
• plus reply to our mail mail and authorize us to bill your credit card for the total mount of this purchase
• our express delivery service is only available in this scheme when we receive the required information in time (€25 extra charge above the normal €30 for shipping and insurance)
• as a first time customer, it is possible that our security staff will ask you to send us specific additional proof that you're the legitimate owner of the card

What happens then?

Your purchase will be send to you either by UPS or FEDEX after confirmation and authorization of the credit card company. As soon as your parcel has been picked up we will send you a mail containing the tracking number of your parcel.

When you choose for express delivery and your purchase is a ring that needs to be resized, a flat fee of €25 per ring will be added (even when mentioned "free resizing" in the description).

Unfortunately loose diamonds and watches are not subject to our express delivery service.

We also accept other payment options. In case you choose to pay us in another way, please reply our mail to you and tell us which method you prefer. Our express delivery service is only available when paying by credit card only.

Once you have chosen this method, you will receive a form by email. You'll find the same instructions in it as you can read here. As mentioned, in certain cases, our security staff can ask for a clearly readable scan or xerox of a valid ID and a clearly readable scan or xerox of both sides of your credit card.

When we do this it is because the credit card companies do not take any responsibility whatsoever against fraud and leave us (the seller) the full 100% risk. We contacted our insurance company and they will cover us against possible fraud. But only on the condition that we will do everything possible to check the card holders identity through a valid identity card. We have permission from Visa, Mastercard and American Express to use this method of verification. Click "Visa and Mastercard permission" or "American Express permission" to see the letter of permission we got from them.

Please see this as a protection for us aswell as for you (someone else might use your card-number).

Keep in mind that your purchase will only be shipped as soon as we have received authorization by the credit card company.

• there is no need for you to convert the payment to euro's, we prefer dollars
• we do not have to charge extra when you use your credit card
• paying with your card is the fastest way to get your purchase delivered to you